e-StorageOnline, an e-Commerce solution that can easily be customised to interface with your management software. Features

Online Customer

  Rent or Reserve a unit online right from the comfort of your home or office.

  Make payments online at your own convenience without the need to visit the facility and on time to avoid any Late Charges.

  Wide array of choice of locations and unit sizes to choose from that best suits your needs and convenience.

  Customers can review their accounts online and keep track of charges incurred and payments made.

Facility Manager

  E-mail notification and Alerts on new reservations, track reservations efficiently and ensure      prompt follow-up with customers on their reservation requirements.

  Reduces the number of customer visits for making payments and work of Managers towards      the month end.

  Experience drastic drop in customer calls and inquiries at the Facilities and at the Information Desk.

Administration

   Highly secure with multi-level access by User based on user rights

   Wide range of management reports providing statistics on effectiveness of online rentals and  reservation conversions.

  Ability to manage information display concerning Facility features, Specials on Offer and       Reservations from Corporate Office.

Benefits

  Increased rentals and collections leading to increase in revenue, reduction of cost and       improvement in customer service

   Enables customers and businesses to access online at their own convenience

  Readily interfaces with SSM and e-SSM (www.selfstoragemanager.co.uk)

  Can be easily customised to interface with any management software with minimal changes

  Interfaces with Phone smart system (call center reservations system)